Help center - Image

Trading & Platform


What types of instruments can I trade on your platform?

Our platform offers a wide range of tradable instruments, including but not limited to CFDs on stocks, commodities, currencies (forex), indices, and cryptocurrencies. You can access various global markets and choose from a diverse selection of assets to trade.

How do I place a trade?

Trading on the platform is a user-friendly process. Here's a general outline:
  • Log in to your account.
  • Navigate to the trading interface and select the asset you wish to trade.
  • Choose the position size (volume) you want to trade.
  • Decide whether to go long (buy) or go short (sell).
  • Possibility to set any additional parameters, such as stop-loss and take-profit levels.
  • Review the trade details and confirm the trade to execute it.

Can I place trades when the market is closed?

No, you cannot place new trades when the market for a particular asset is closed. However, you can manage existing trades and modify or close them during off-market hours.

What types of orders can I place?

You can place various types of orders, including market orders, limit orders, stop orders. Each order type serves a different purpose, allowing you to customize your trading strategy according to your preferences.

How do I set stop-loss and take-profit orders?

When placing a trade, you have the option to set stop-loss and take-profit levels to manage potential losses and lock in profits. Stop-loss orders trigger an automatic exit from the trade if the asset's price moves against your position by a specified amount. Take-profit orders, on the other hand, automatically close the trade when the asset's price reaches a predetermined level, securing your desired profit.

Can I use leverage on my trades?

Yes, we offer leverage options. The leverage ratios available may vary, but we provide leverage up to 1:200, allowing you to control a larger position with a smaller amount of capital even though risks are amplified too.

Can I cancel or modify a market order after it has been placed?

No, once an order has been placed and executed, it cannot be canceled or modified. Pending orders can have their Stop-loss and Take Profit modified before the order has been executed.

What is a margin call?

A margin call occurs when your account's equity falls below the required margin level needed to maintain your open positions. When this happens, you may be required to add more funds to your account to meet the margin requirements, or some or all of your positions may be automatically closed to prevent further losses.

What is a Stop-Out?

A Stop-Out, also known as liquidation level, is the minimum margin level required to keep your positions open.

What happens if a trade is left open overnight?

If a trade is left open overnight, it becomes subject to overnight financing charges or swaps. These charges depend on the specific asset and are either credited or debited to your account.

Are there any restrictions on the minimum or maximum trade size I can place?

The minimum trade size is 0.01. Maximum trade is based on the available liquidity, but most commonly is 100 lots.

Is there a difference between a market order and a limit order?

Yes, there is a difference between a market order and a limit order. A market order is executed at the current market price and guarantees immediate execution, while a limit order allows you to specify a price at which you are willing to buy (limit buy order) or sell (limit sell order) an asset. The trade will only be executed when the market reaches your specified price.

What is the difference between a long and a short position?

Taking a long position means buying an asset with the expectation that its price will rise, enabling you to sell it later at a higher price. Conversely, taking a short position means selling an asset that you do not own (borrowing it from the broker) with the expectation that its price will decline. You can then buy it back at a lower price to cover the short position and profit from the price difference.

What spreads do you offer (for each asset)?

Spreads are displayed in the trading platform, can vary for each asset and are influenced by market conditions, liquidity, and other factors. For detailed information on spreads for specific assets, please check Markets.

How do I monitor my trade positions and balance in real-time?

You can monitor your trade positions and account balance through our user-friendly trading platform. The platform provides real-time updates on open trades, account equity, and available margin, enabling you to stay informed about your trading activities.

What is volatility, and how does it impact my trading?

Volatility refers to the extent of price fluctuations in an asset over a specific period. Higher volatility can offer greater trading opportunities but also increases the risk of potential losses. Traders should be aware of the impact of volatility on their strategies and risk management.

What does 'liquidity' refer to?

Liquidity refers to the ease with which an asset can be bought or sold in the market without causing significant price changes. High liquidity means there are many buyers and sellers, resulting in tight bid-ask spreads and efficient order execution.

What are 'support' and 'resistance' levels?

Support and resistance levels are price levels on a chart where an asset's price tends to find barriers to further movement. Support acts as a price floor, preventing the price from falling further, while resistance acts as a price ceiling, limiting further upward movement.

Are there any charges for using trading tools?

No, there are no additional charges for using trading tools on our platform. All the essential trading tools and features are available to our traders at no extra cost.